Product Operations Manager

Our Team: How we enrich everyday life

You’ll be joining our AI Joint Capability Team (JCT) – a group of Product Managers and Engineers passionate about embedding AI into everyday processes to make work smarter and faster. We’re a collaborative, tech-savvy team that thrives on solving complex problems and creating innovative solutions. While we’re based across London and Poland, we work closely together to deliver impactful AI initiatives. This role is key to helping us stay focused and efficient as we scale.

The Difference you will make

As our Product Ops Manager, you’ll be the operational backbone of the AI Product & Engineering function. Your work enables our Product Managers and Engineers to focus on strategy and delivery. You’ll own internal processes, reporting, and communications, making sure the team runs smoothly and effectively. This is a brand new role, giving you the opportunity to shape how we work and make a real impact on our AI roadmap.

Your role

Responsibilities include but are not limited to:

• Set up and manage core processes to keep the team running effectively.
• Track AI adoption, usage, and value generated; produce bi-monthly impact report for leadership.
• Prepare team updates, success stories and quarterly overviews and own internal communications.
• Coordinate training needs and sessions across multiple markets.
• Support Product Managers with research, documentation, stakeholder workshops and research sessions.
• Organise team events and logistics for conferences.
• Maintain risk and decision logs; manage inbound requests and approvals for AI tools.

The Skills you will bring

• Strong organisational and communication skills.
• Excellent people skills and ability to build relationships and win hearts.
• Detail-oriented with an analytical mindset.
• Proficient with Monday.com, Sharepoint, Teams.
• Experience in product operations, project management, or business support.
• Proactive problem-solver and self-starter.
• Comfortable working with cross-functional teams (product, data, engineering).

Nice to have:

• Passion for AI and innovation.
• Experience in tech or media environments.

Working Pattern/Location

Hybrid – London office once a week.

Full time, permanent position.

About Bauer Media Group

We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe’s largest Publishers. From women’s and celebrities’ magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France – both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people‘s everyday lives.

What’s in it for you

• You’ll have 28 days holiday, bank holidays & 2 volunteer days to use.
• Your development matters, so access to our internal training provider – Bauer Academy, is a huge win. 
• We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay.
• You’ll have the opportunity for flexible working. 
• And much more! Find the full details of our benefits here

We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know by emailing careershub@bauermedia.co.uk

We are actively recruiting for this position, so the job advert may close earlier than expected.

If you have any feedback regarding our UK recruitment process, please email careershub@bauermedia.co.uk we would love to hear from you.