Marketing Operations Apprentice

Are you ready to dive into the dynamic world of marketing operations? We are thrilled to offer a fantastic opportunity for a Marketing Operations Apprentice to join our talented consumer competitions team in Manchester. If you're eager to learn, grow, and contribute to our exciting digital marketing campaigns and competitions, then we want to hear from you!

As our Marketing Operations Apprentice, you will play a key role in ensuring our digital marketing campaigns run smoothly, produce insightful reports on customer spending, and uphold the highest standards for our competitions. You'll assist in managing client queries and complaints, providing stellar technical support for consumer competitions.

Our Team

We are a small group of passionate and results-driven professionals and work hard to achieve our goals. The consumer competition team is dedicated to creating, managing, and enhancing engagement through our competitions, that give our audiences the chance to win life changing prizes. This team designs innovative competitions that captivate audiences, driving participation through strategic marketing efforts across multiple platforms including radio, digital, and social media.

Main responsibilities

• Creating and testing bespoke competition campaigns for a wide variety of Audio and print brands
• Building and running large-volume mobile and social media marketing campaigns
• Supporting high-profile competition campaigns with all technical & compliance needs
• Managing daily competition draws for the group
• Understanding complex competition data and provide an in-depth breakdown of key statistics
• Creating regular reports for internal stakeholders and presenting any findings
• Responding to all listener queries and complaints regarding premium rate competitions
• Ensure that all customer care requests are responded to within a timely manor
• Covering any technical set up requests from the group on our SMS Campaign Manager platform
• Understand and oversee all compliance requirements when managing premium rate services for the group

Person Specification 

• Be a real team player and have a “roll your sleeves up” attitude
• Have a strong analytical background to identify and understand technical issues
• Strong excel skills (e.g. managing large volumes of data, importing/exporting, pivot tables)
• Organised and process driven
• Ability to balance and effectively prioritise workload to meet deadlines
• Excellent communication and interpersonal skills
• Understanding of radio or mobile technology would be advantageous

Desirable

• Experience with data input, scheduling or digital marketing
• Experience in customer care or customer/client facing roles

You will be trained by our award-winning in-house training provider Bauer Academy, once completed you will gain:

• L3 Multi-Channel Marketer Apprenticeship Certification – Equivalent to 2 A-levels in terms of level.
• Practical Skills – things like campaign planning, social media, content creation, email marketing, SEO, analytics, and customer engagement.
• Work Experience – hands-on, so you finish with both learning and real examples for your portfolio.

Expiry Date for applications 24th September 2025

About Bauer Media Group

We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe’s largest Publishers. From women’s and celebrities’ magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France – both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people‘s everyday lives.

What’s in it for you

• You’ll have 25 days holiday, bank holidays & 2 volunteer days to use.
• 18 Months Level 3 Apprenticeship
• We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay.
• You’ll have the opportunity for flexible working. 
• And much more! Find the full details of our benefits here

We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house.

We are actively recruiting for this position, so the job advert may close earlier than expected.

If you have any feedback regarding our UK recruitment process, please email careershub@bauermedia.co.uk we would love to hear from you.