Sales Support Executive

Our Team: How we enrich everyday life

Bauer Media Audio Northern Ireland is the Home of Cool FM, Downtown, Downtown Country, Greatest Hits NI and Hits NI.  With a combined audience of 752,000 weekly listeners and over 1 million social media followers, we are the largest radio broadcaster in Northern Ireland.

The Difference you will make:

As the Sales Support Executive you’ll manage audio airtime briefs across a portfolio of key media advertisers, ensuring Bauer continues to uphold its reputation for unrivalled customer service. You’ll play a key role in supporting the sales team by efficiently turning around planning requests, using insight, CRM analysis, and creativity to deliver the best sales solutions and drive revenue. 

Your role:

The role primarily involves administrative tasks, campaign coordination, and ensuring smooth communication between the sales team, clients, and internal departments. Other responsibilities include:

• Plan, book, and manage administration of radio airtime campaigns.
• Monitor agency and client spend to identify revenue opportunities.
• Support Account Managers/Directors with Post Campaign Analysis presentations and MS Dynamics CRM Analysis.
• Maximise client expenditure briefs by delivering insightful, creative responses.
• Deliver exceptional customer service through efficient and accurate campaign turnaround.
• Provide sales administrative CRM reports, programming updates and RAJAR figures.
• Aid in planning customer campaigns, coordinating customer advertising copy and digital orders.

The skills you will bring:

• Experience delivering exceptional customer service.
• Good communication with a confident telephone manner.
• Proficiency in MS Office Applications - Excel, PowerPoint & CRM Software.
• Experience effectively managing multiple tasks in a timely manner.
• A flair for storytelling through data.

Working Pattern/Location:

This is a hybrid role that supports a balance of working from home and at our state of the art office at City Quays 3, Donegall Quay, Belfast. This looks like 2 to 3 days a week in the office. 

About Bauer Media Group

We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe’s largest Publishers. From women’s and celebrities’ magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France – both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people‘s everyday lives.

What’s in it for you

• You’ll have 28 days holiday, bank holidays & 2 volunteer days to use.
• Your development matters, so access to our internal training provider – Bauer Academy, is a huge win. 
• We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay.
• You’ll have the opportunity for flexible working. 
• And much more! Find the full details of our benefits here

We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know by emailing careershub@bauermedia.co.uk

We are actively recruiting for this position, so the job advert may close earlier than expected.

If you have any feedback regarding our UK recruitment process, please email careershub@bauermedia.co.uk we would love to hear from you.