CRM Executive (RAYO)

CRM Executive – Rayo

Our Team: How We Enrich Everyday Life

You’ll be joining Bauer Media's growing CRM team, working across some of the UK's most recognised audio brands, including KISS, Hits Radio, Magic Radio, Greatest Hits, Absolute Radio and Rayo.
Our CRM team sits at the centre of audience engagement, helping transform listeners into loyal fans through personalised, data-led customer experiences. We're building a larger, more connected CRM function and are investing heavily in improving how we engage audiences across our audio brands.

This is an exciting opportunity to join at a time of growth and help shape the future of CRM across Bauer Audio UK. 

The Difference You Will Make

This role goes beyond campaign execution.

You'll work closely with brand and marketing stakeholders across Bauer's audio portfolio to influence CRM strategy, deliver audience engagement initiatives and improve customer experiences across multiple channels.

If you enjoy stakeholder management, relationship building and creating CRM campaigns that deliver measurable impact, you'll thrive in this role.

Your Role

You'll support the planning, delivery and optimisation of CRM activity across Bauer's audio brands.

Responsibilities include but are not limited to:

• Delivering multi-channel CRM campaigns across email, SMS, push and in-app channels
• Working directly with brand stakeholders to support marketing plans
• Coordinating campaign production and deployment
• Managing campaign schedules and priorities
• Supporting reporting and performance analysis
• Sharing CRM best practice across brands
• Identifying opportunities to improve audience engagement
• Supporting the evolution of lifecycle-led marketing activity
• Building strong internal stakeholder 

The Skills You Will Bring

• Previous CRM campaign management experience
• Strong stakeholder management skills
• Excellent communication and relationship-building abilities
• Experience using CRM and email marketing platforms
• Confidence working with multiple stakeholders and priorities
• Strong organisational skills
• Commercial awareness and analytical thinking
• Multi-channel CRM experience is desirable
• Braze experience would be advantageous
• An interest in audio, media or entertainment brands would be beneficial

Working Pattern / Location

Permanent | London Hybrid Working | 1 office day per week

What's In It For You?

• You'll have 28 days holiday, bank holidays & 2 volunteer days to use.
• Your development matters, so access to Bauer Academy is a huge win.
• We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay.
• You'll have the opportunity for flexible working.
• And much more.

Closing Statement

If this sounds like a role you're interested in, then please apply.

If there's anything we can do during the recruitment process to help you achieve your best, please let us know.

About Bauer Media Group

We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe’s largest Publishers. From women’s and celebrities’ magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France – both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people‘s everyday lives.

What’s in it for you

• You’ll have 28 days holiday, bank holidays & 2 volunteer days to use.
• Your development matters, so access to our internal training provider – Bauer Academy, is a huge win. 
• We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay.
• You’ll have the opportunity for flexible working. 
• And much more! Find the full details of our benefits here

We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know by emailing careershub@bauermedia.co.uk

We are actively recruiting for this position, so the job advert may close earlier than expected.

If you have any feedback regarding our UK recruitment process, please email careershub@bauermedia.co.uk we would love to hear from you.